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The Refund Process For Starlux Airlines is designed to be straightforward, though it varies depending on the type of ticket purchased. If you’ve purchased a refundable ticket, the refund process is relatively simple. After you cancel your flight, Starlux will process your refund, typically issuing it to the same payment method you used for the booking. Refundable tickets generally take about 7 to 10 business days to process, but in some cases, it can take up to 20 business days depending on the payment method and your bank’s processing times. For non-refundable tickets, you won’t receive a cash refund, but rather a travel credit or voucher for future flights with Starlux Airlines. This credit is usually issued for the full value of the ticket, minus any applicable cancellation fees, and is valid for up to one year from the date of issue. If your flight was canceled by the airline or delayed significantly, or if you are requesting a refund due to special circumstances such as illness or death, Starlux Airlines may offer more flexible refund options, sometimes waiving cancellation fees or offering a full refund. The refund request can be initiated through the Starlux website, mobile app, or by contacting customer service directly. If you’re requesting a refund due to special circumstances, additional documentation such as a medical certificate may be required. In any case, if you don’t receive your refund or travel credit within the expected timeframe, you can follow up with Starlux’s customer service team to resolve any issues.